Getting your goods to you swiftly and safely is of utmost importance to us. That's why we entrust our deliveries to carefully selected couriers. For information about the couriers we use please email firstname.lastname@example.org.
If we are unable to match the billing address provided to the payment card used, we may need to confirm your address details with your card issuer when you pay with a credit/debit card.
If you use Amazon Checkout or PayPal to pay for your products, these payment services conduct their own fraud checks, and they will contact you separately with any problems.
CAN I HAVE FREE POSTAGE ON MY ORDER?
Yes! Postage & packaging costs for standard deliveries within the U.K. are free of charge for all orders.
Below are listed all of the delivery options we offer.
STANDARD UK DELIVERY
No promotional code, no minimum spend, just free UK delivery on all orders – even during the sales!
We aim to dispatch all orders within 2-5 working days* for standard orders, although most of our orders are dispatched a lot sooner.
Orders received before 14.00pm will be dispatched the same day if a working day or the next working day if not. Weekends and Bank Holidays are not working days. All orders received after 14.00 will be dispatched the following working day.
We send products out by Royal Mail and delivery of your parcel should be attempted within 2 -5 working days of despatch.
* ‘Working day’ means Monday-Friday, and as such we do not dispatch on weekends or Bank Holidays.